Privacy & Cookie Policy

Quotation enquiries. When you submit the quote form, we collect the details you provide:

• Full name
• Email address
• Phone number
• Selected tank type
• Approximate capacity (optional)
• Installation location
• Project requirements
• Your acknowledgement that we may contact you about the enquiry

These details are sent to our customer-relationship management (CRM) system so our team can respond with a specification and quotation.

Website & cookies. We also process limited information through cookies and the Meta Pixel — only where you have consented. See Cookies & tracking.

We do not knowingly collect special personal information or the personal information of children through this website.

• To respond to and manage your quotation enquiry — preparing a specification and quotation and contacting you about it.
• To keep records of enquiries for legitimate business purposes.

Awaiting PIPECO confirmation — any additional purposes (for example marketing communications, newsletters or remarketing audiences) you intend to rely on, and the lawful basis for each under POPIA.

Consent preference (essential). We store your cookie choice in your browser so we can remember it. This is first-party and is not used for advertising.

Meta Pixel (advertising & measurement). Only loaded if you accept. When accepted, the Meta Pixel (by Meta Platforms Ireland) records a page-view and, when you submit a quotation enquiry, a conversion (“Lead”) event, so we can measure and improve our advertising. We have disabled automatic advanced matching, so we do not send your name, email address, phone number or enquiry details to Meta — the Lead event uses a non-identifying reference only. Meta may set its own cookies (such as _fbp) when it is enabled, and Meta’s own data policy governs how Meta processes that information.

Your choice. You can accept or reject non-essential cookies on the banner, and change your decision at any time using Cookie Preferences (also in the footer). If you reject, no Meta Pixel loads and no advertising cookies are set. The website and the quote form work either way.

Awaiting PIPECO confirmation — whether any other cookies or embedded third-party content (for example maps, video or chat widgets) are used on the site, so they can be listed here.

• CRM provider — your enquiry is stored in our CRM so our team can respond.
• Meta Platforms — only the limited, non-identifying Pixel events described above, and only with your consent.

We do not sell your personal information.

Awaiting PIPECO confirmation — the CRM provider’s name and the country where enquiry data is stored, and whether any cross-border transfer safeguards are required under POPIA.

Under the Protection of Personal Information Act, 2013 (POPIA), you have the right to:

• Be notified that we are collecting your information
• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your information
• Lodge a complaint with the Information Regulator (South Africa)

To exercise any of these rights, please contact us using the details below. You may also contact the Information Regulator (South Africa).

Awaiting PIPECO confirmation — the designated Information Officer (as required by POPIA) and their contact details, and whether to publish the Information Regulator’s contact details directly on this page.

We keep enquiry information for as long as necessary to respond to your enquiry and for legitimate business and record-keeping purposes, after which it is deleted or anonymised.

Awaiting PIPECO confirmation — the specific retention period(s) for quotation enquiries and CRM records. No retention period is stated here until PIPECO confirms it.

We take reasonable, appropriate technical and organisational measures to protect personal information against loss, unauthorised access and misuse.

Awaiting PIPECO confirmation — the specific safeguards PIPECO wishes to describe. We make no absolute security guarantee.

For any privacy question or to exercise your rights, contact Pipeco Tanks South Africa:

• Email: sales@pipecoza.com
• Phone: 060 969 8151
• Address: 290 Kwanbi Cres, Sunderland Ridge, Centurion, Gauteng, 0127

Awaiting PIPECO confirmation — whether a dedicated privacy/Information Officer email should be shown instead of the general sales address.

We may update this policy from time to time. The current version is always published on this page, with the “last updated” date shown at the top.